Contact Us
Got a question about a review, spotted something out of date, or want to suggest a casino not on Gamstop for us to look at? This page explains how to reach Non Gamstop Casinos and what we can realistically help with.
What we can help with
- Questions about how we rate and rank casinos not on Gamstop, including our full list of reviewed sites
- Corrections — if a bonus, licence detail or payment method listed for an operator has changed since our last update
- Suggestions for new or recently launched non Gamstop casinos we haven't covered yet
- General feedback on the site, its content or how we present comparisons
What we can't do
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve a dispute over a bet or bonus, verify your identity with a specific brand, or access your account with any of the sites listed here. For any of that, you'll need to contact the casino's own support team directly, since only they hold your account details and transaction history.
If your query relates to managing your own gambling, or you're unsure whether playing at a site outside the UK's self-exclusion scheme is the right choice for you right now, our Responsible Gambling page is a better starting point than a contact form.
Before you reach out, check these first
A lot of common questions are already answered elsewhere on the site, and you may get a faster answer there than by writing in:
- How we choose and score sites — covered in detail alongside the reviews on our non Gamstop casinos page
- Who we are and how we're funded — see About Us for our editorial approach and how affiliate commission works
- Site rules and usage — our Terms and Conditions cover how the site itself operates
A note on commercial relationships
Non Gamstop Casinos may earn a commission when readers sign up to a casino through links on this site. This has no bearing on how sites are ranked, and it doesn't change the answers we give if you contact us — operators don't get preferential treatment in either our reviews or our replies to readers.
What to include when you get in touch
To help us respond properly, it's useful to include:
- The name of the casino or page your question relates to, if applicable
- A brief description of what you've noticed or what you'd like to know
- Whether you're flagging outdated information, suggesting a new site, or asking a general question
We read every message that comes in, though as an independent review team we can't guarantee a response time for every enquiry. Questions that touch on how a specific casino operates — its licence, its payment processing, or an issue with your own account — are always best directed to that operator first, since they're the only ones with access to your account.
Still want to talk to us?
Whether it's a correction, a suggestion for a new site to review, or just feedback on how we've covered something, we're happy to hear it. Use the details provided elsewhere on this site to get in touch, and if your question is really about managing your own play rather than about our content, the Responsible Gambling page is worth reading alongside your message. Readers must be 18 or over to use any of the sites covered on this site.