What our patients say about us

"Kathryn was exceptionally good. She explained everything in a detailed but easy to understand way."

"It was a very good and rare experience to meet a person who actually acknowledged fully and empathised with my "invisible" condition of hyperacusis. Kathryn Paynter was of course able to measure scientifically my oversensitivity to noise. Many thanks to Kathryn for her kind professionalism."

"Having suffered with Tinnitus for some time with nobody being able to help me, I went to The Tinnitus Clinic. I felt very well looked after and at last there seems to be a chance of either improvement or cure."

"Mike was very helpful and explained things carefully so that I understood."

"A very professional consultation. Kathryn explained every stage of the consultation in a very clear way. Thank you."

"Initial impression of clinic and staff could not be better. Initial assessment excellent. In all a good experience."

"Mark Williams was very thorough, very professional and answered all my questions"

"Overall very happy with the overall thoroughness of the initial consultation and the speediness of the availability of the goods."

"Kathryn explained everything very clearly to me. She was very professional. I have also spoken on the phone with her and she has kindly made time for me and has eased my concerns by answering my questions."

"Consultation with Mark Williams was very reassuring and exceedingly helpful. I have no doubt whatsoever that to come to The Tinnitus Clinic was the right decision."

"You were all very helpful, thanks, including the assistance and advice given after the assessment."

"I was very pleased with the open and honest dealings with me."

"Information given clearly and questions answered comprehensively. Opportunity to ask follow-up questions by phone or email is helpful."

"My assessment was very thorough, well explained and instilled me with confidence in the recommended treatment/service."

"The initial assessment was informative and looking forward to starting treatment. Customer service was great, Rugina was understanding and supportive."

"Everything was explained clearly so that I understood all the procedures and tests. The consultant was friendly and kind."

"Rugina was very professional in her approach and very thorough. It is good to know I can ring her directly if I have any questions about the treatments."

"I was extremely impressed by the overall professionalism and quality of the service I received. Mr Patel's "bedside manner" was excellent and although I was somewhat anxious/depressed before the consultancy his calm, professional and caring demeanour helped me greatly."

"Friendly and informative."

"The service I received was, in every way, excellent."

"You are doing a great job, just continue helping people."

"The consultant was very professional, and gave excellent explanations of the tests, the results, and treatment options."

"It was a very emotional visit because it was so good to finally talk to someone who understood what having tinnitus is like and how it can impact the person."

"Impressed by the range of hearing tests. Explanations excellent. Gave me hope that I can get my life back."

"For the first time in many years an audiologist listened and treated me with respect and she was very understanding."

"The consultant was very informative, the information given was in layman's term, we understood everything that was said to us. When he was doing a test it was explained in detail. It was a brilliant consultation."