2. Tinnitus Treatment
3. Finance

Financing your Tinnitus treatment

To help you spread the cost of your treatment, we have teamed up with Close Brothers Retail Finance to offer you convenient and great value payment plan options.

The Tinnitus Clinic Ltd act as credit intermediaries and offer credit products provided by Close Brothers Limited trading as Close Brothers Retail Finance.

Close Brothers Retail Finance

Close Brothers Retail Finance is a trading style of Close Brothers Limited — a subsidiary of Close Brothers Group PLC. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.

How to Apply

When you receive your treatment recommendation it is simple to apply:

Please click here to request an application link by email if you have had an assessment and have your treatment quotation. Once you receive the link, simply complete the application process. Close Brothers will conduct the necessary credit checks and references in order to confirm your eligibility for the credit application.

The following are examples of finance options available to Tinnitus Clinic customers:

Treatment	Cost of treatment	Deposit		Monthly payments
	£		£			£
Tinnitus or Hearing Solution example	4,495	10%	450	18 months	9.9 % finance	241.96
Tinnitus Treatment Package example	3,190	20%	638	6 months	0% finance	425.33
Hyperacusis Desensitisation Therapy example	2,195	10%	220	6 months	0% finance	329.17
Hearing Loss Solutions example	1,870	20%	374	12 months	0% finance	124.67

Is A Deposit Required?

Yes. If your credit application is accepted, you will be required to pay a minimum of a 10% deposit, using a credit or debit card. The amount of the deposit is displayed in the credit summary throughout the credit application and on the credit agreement itself. Paying a higher deposit will reduce the monthly payments you will have to make.

How Much Can I Borrow?

The minimum lending amount in addition to the upfront deposit is £300 , which is a for a total purchase price of £400 with 25% deposit. The maximum loan amount is £25,000.

What Is The APR?

The annual percentage rate (APR) is displayed clearly on the credit summary and throughout the credit application process. It is also shown clearly on the credit agreement itself.

Some examples of the APR include:

£500 (25% deposit) – 12 months – 19.5% APR
£2000 (25% deposit) – 12 months – 0% APR
£2,500 (25% deposit) – 24 months – 0% APR
£5,000 (25% deposit) – 36 months – 4.9% APR

How Are My Monthly Payments Made?

Monthly repayments will be taken via direct debit from your bank account. Close Brothers Retail Finance will inform you of the date that your repayments will commence. The first payment is typically due 30 days following the date of delivery of your order.

Which Products Can I Buy On Finance?

Any products listed on this website with a “Finance” payment option are eligible for finance.

What Is The Repayment Schedule?

You can arrange finance for 6, 12 or 18 months.

How Long Before I Have To Start Repayments?

Close Brothers Retail Finance will write to you to confirm the date that your repayments will commence. The first payment is typically due 30 days following the date of delivery of your order.

Can I Pay Off The Loan Early?

Yes, you have the right to repay all or part of the credit early at any time – you should contact Close Brothers Retail Finance for details by phone (0844 880 6542) , e-mail or letter at the following address:

Close Brothers Retail Finance
Dee House
St Davids Park
Flintshire
CH5 3XF

Please note that interest rates will be adjusted accordingly.

How Much Does The Loan Cost?

The total cost of the loan is shown on the finance agreement.

Are There Any Other Charges?

If you fail to pay any amount you owe under the Credit Agreement by the date it is due, Close Brothers Retail Finance may charge you interest on that amount, they may also levy additional fees – details of these can be found in the credit agreement.

Standard Information and Regulatory Status of Pay4Later and Close Brothers Retail Finance

Consumer Credit Service is provided by Close Brothers Retail Finance. Close Brothers Retail Finance is licensed by Financial Conduct Authority (Consumer Credit Licence: 0616240).

Close Brothers Retail Finance is a trading style of Close Brothers Limited – a subsidiary of Close Brothers Group plc. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. For more information please visit www.closebrothersretailfinance.co.uk.

How Do I Ask A Question About The Credit Agreement?

If you have a question, require further information or if there is anything you do not understand regarding the credit agreement, please call Close Brothers Retail Finance on 0844 880 6542.

How Long Does It Take To Apply?

The application takes a few minutes to complete and successful applications are processed straight away. You are informed by email of the outcome of your application.

What Are The Requirements For finance?

You must be a permanent UK resident and able to supply 3 years address history. You must have a UK bank account capable of accepting direct debits. The deposit must be paid using a credit or debit card.

Can I Cancel The Credit Agreement?

You have the right under section 66A of the Consumer Credit Act 1974 to withdraw from the agreement without giving any reason before the end of 14 days (beginning with the day after the day on which the agreement is made or, if later, the date on which we will tell you that we have signed the agreement). If you wish to withdraw you must give the Close Brothers Retail Finance notice in writing or by telephone or email. Please note that if you do give notice of withdrawal, you must repay the full amount of the credit without delay and in any event by no later than 30 days after giving notice of withdrawal. If you want to settle the loan after the 14 day cooling off period, you may do so but you will also have to pay interest accrued from the date the agreement was made until the date you repay it. If you wish to pay by debit card please telephone the finance company. If you wish to pay by cheque please post it to Close Brothers Retail Finance. Please allow 10 working days from the day you post the cheque to allow time to process the payment.

Close Brothers Retail Finance
Dee House
St Davids Park
Flintshire
CH5 3XF

Telephone: 0844 880 6542
Email: CBRFservice@closebrothers.com